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Salesforce Commerce Cloud is back on the ascendancy.
The platform has led market standards for the last decade due to its best-in-class multi-environment infrastructure, complex product management, customisation, personalisation, and global multi-site management, which is growing again.
With new market-leading AI tooling with Agentforce, there is no lack of innovation.
Why is this?
Is it the most trusted Ecommerce solution in the market, underpinned by one of the biggest innovation budgets in the world?
Or is its increasing accessibility with a declining total cost of ownership and shortening time-to-value business cases?
Join us as we explore why Salesforce Commerce Cloud is on the rise again, with the added insider perspective of Qingyang Zhao, Salesforce's Principal Sales Architect.
Agenda
- The state of Ecommerce in 2024 in numbers. What can we learn?
- The Evolving Expectations in Ecommerce in 2025
- How Salesforce Commerce Cloud is meeting those expectations in record time and cost
Meet the Speakers
An executive leader focused on ecommerce, marketing & multi-channel solutions, with a proven track record of developing strategies and growing businesses. Responsible for delivering next generation solutions and services, including digital transformation, customer experience & technology selection. 20 years of digital experience across businesses, client side and agency - the focus is always on tangible outcomes for the business and the customer. From small to enterprise businesses, knowledge and practical hands-on experience is applied to solutions and delivery.
Matt Ball is a co-founder of ChannelCreator, a company launched in 2007 to aid B2B software firms in selling and internationalizing with reduced risks. Under his leadership, ChannelCreator has supported over 85 software companies to expand into new European markets profitably and sustainably. Matt, a physicist by training, applies his passion for sustainability both in business and in his musical pursuits as a drummer and guitarist. He aspires to extend his business model to the green technology sector to promote renewable energy sources commercially.
A seasoned expert in ecommerce and digital transformation with over a decade of experience in driving impactful, cloud-based solutions for global enterprises. As the Principal Sales Engineer at Salesforce, he is at the forefront of designing and implementing Salesforce's cutting-edge solutions for large-scale retail enterprises. With a strong background spanning roles such as Principal Solution Engineer and Lead Architect in Salesforce's Commerce Cloud, QZ has a unique ability to bridge complex technical architectures with business needs.